[andrewletten]

Yep, we have the 2021-06-18 version installed. The good news is that Labmaker have just emailed to say they are going to send a replacement PCB.
Best,
Andrew

[andrewletten]

Hi Harrison,

Yep, that’s right, we see those errors irrespective of whether the reactors are plugged into the control board or not. Hopefully Lab Marker can send us a new control PCB.

Thanks for your help!
Andrew

[andrewletten]

Hi Harrison,

We are getting the same error unfortunately (Failed to recover multiplexer on device M0). This is our first time trying to run Chi.Bio so unclear if it’s a software or hardware issue. I’ve written to Lab Maker to see what they suggest but wanted to check what is the expected difference if booting the software with the reactor plugged in or not (as suggested above)? As far as I can see in our case it doesn’t affect the error message. Note that we have tried switching between different reactors, pumps, cables and power supplies (and reinstalling the software).

Many thanks for any suggestions.

Andrew

[2021-04-05 15:03:03 +0000] [1914] [INFO] Starting gunicorn 20.1.0
[2021-04-05 15:03:03 +0000] [1914] [INFO] Listening at: http://192.168.7.2:5000 (1914)
[2021-04-05 15:03:03 +0000] [1914] [INFO] Using worker: sync
[2021-04-05 15:03:03 +0000] [1917] [INFO] Booting worker with pid: 1917
2021-04-05 15:03:11.321165 Starting watchdog
2021-04-05 15:03:13.799128 Initialising devices
2021-04-05 15:03:13.861102 Failed Multiplexer Comms 1 times
2021-04-05 15:03:13.917096 Failed Multiplexer Comms 2 times
2021-04-05 15:03:13.973270 Failed Multiplexer Comms 3 times
2021-04-05 15:03:14.008920Failed to recover multiplexer on device M0
2021-04-05 15:03:14.065179 Failed Multiplexer Comms 4 times
2021-04-05 15:03:14.100981Failed to recover multiplexer on device M0
2021-04-05 15:03:14.157125 Failed Multiplexer Comms 5 times
2021-04-05 15:03:14.192934Failed to recover multiplexer on device M0
2021-04-05 15:03:14.449065 Failed Multiplexer Comms 6 times
2021-04-05 15:03:14.484918Failed to recover multiplexer on device M0
2021-04-05 15:03:14.541123 Failed Multiplexer Comms 7 times
2021-04-05 15:03:14.576912Failed to recover multiplexer on device M0
2021-04-05 15:03:14.633112 Failed Multiplexer Comms 8 times
2021-04-05 15:03:14.668940Failed to recover multiplexer on device M0
2021-04-05 15:03:14.725143 Failed Multiplexer Comms 9 times
2021-04-05 15:03:14.760920Failed to recover multiplexer on device M0
2021-04-05 15:03:14.817120 Failed Multiplexer Comms 10 times
2021-04-05 15:03:14.852978Failed to recover multiplexer on device M0
2021-04-05 15:03:14.909172 Failed Multiplexer Comms 11 times
2021-04-05 15:03:14.944919Failed to recover multiplexer on device M0
2021-04-05 15:03:15.001160 Failed Multiplexer Comms 12 times
2021-04-05 15:03:15.036936Failed to recover multiplexer on device M0
2021-04-05 15:03:15.093116 Failed Multiplexer Comms 13 times
2021-04-05 15:03:15.128928Failed to recover multiplexer on device M0
2021-04-05 15:03:15.185164 Failed Multiplexer Comms 14 times
2021-04-05 15:03:15.220922Failed to recover multiplexer on device M0
2021-04-05 15:03:15.277138 Failed Multiplexer Comms 15 times
2021-04-05 15:03:15.312930Failed to recover multiplexer on device M0
2021-04-05 15:03:15.369159 Failed Multiplexer Comms 16 times
2021-04-05 15:03:15.404920Failed to recover multiplexer on device M0
2021-04-05 15:03:15.461102 Failed Multiplexer Comms 17 times
2021-04-05 15:03:15.496921Failed to recover multiplexer on device M0
2021-04-05 15:03:15.553128 Failed Multiplexer Comms 18 times
2021-04-05 15:03:15.588916Failed to recover multiplexer on device M0
2021-04-05 15:03:15.645136 Failed Multiplexer Comms 19 times
2021-04-05 15:03:15.680922Failed to recover multiplexer on device M0
2021-04-05 15:03:15.737153 Failed Multiplexer Comms 20 times
2021-04-05 15:03:15.772919Failed to recover multiplexer on device M0
2021-04-05 15:03:15.829137 Failed Multiplexer Comms 21 times
2021-04-05 15:03:15.864924Failed to recover multiplexer on device M0
2021-04-05 15:03:15.866208Failed to communicate to Multiplexer 10 times. Disabling hardware and software!
[2021-04-05 15:03:15 +0000] [1914] [INFO] Shutting down: Master
[2021-04-05 15:03:15 +0000] [1914] [INFO] Reason: App failed to load.

[Author]

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