Hello Garret,
When the system starts up it tests pretty much all electronic systems in the reactor, and if ANY of them fail it will return a crash. Similarly, when it is running normally each system is called into use regularly, so if any of them fail again it will crash. In contrast, if you just swap a reactor around (while the software is running) and then click “Scan Devices” all it does is poll the internal thermometers to check if the reactors are there. Therefore, it is possible for this to work, even if other parts of the system are not working.
So, what I’d recommend is 1) Cleaning the top moisture sensing tracks on the reactor (parallel silver lines on top level) carefully with ethanol, as this is the most likely fault (dried liquid on there causing it to crash). If that does not work you could try taking two of the sides off to swab internally the lower moisture sensing track (about half way down inside the reactor, should be able to see if when looking in the top). If THAT doesnt work then it might be something wrong with one of the voltage regulation chips on the side PCB, which you could contact Labmaker about and ask if they will replace it.
Harrison
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