Failing to detect Reactor

[harrison]

Hi Lachlan,

I’ll assume everythign is plugged in and powered on etc.
Maybe one approach would be to try a different 12V power supply, and different USB cables in case they are broken somehow.

Failing that I would have to say the most likely application is a fault in the hardware/assembly which is somehow preventing it from communicating with the reactor. I don’t think moisture is the issue (as you said) since usually if that is the case it wouldn’t reach the “start up complete” message without error.

Unless you want to get in the device and start soldering connections etc probably the best approach is to reach out to labmaker and ask if they can replace/fix it.

[lachlan]

Hi Harrison,

Thanks for the quick reply. Yes, usb cables I have tried swapping around etc.
I will try to hunt down another 12 V power cord to test, but if that doesn’t help I’ll contact labmaker.

Best,

Lachlan

[harrison]

Alternatively you could measure the power supply with a multimeter to check if it is as expected.
Probably this is an unlikely cause – given it worked previously, it seems more likely that the reactor/hardware might have broken (probably there is a bad solder connection) rather than the 12V packing in.

[lachlan]

Hi Harrison,

It seems to be working again now with the same setup, despite several restarts last week not doing anything. Based on your suggestions I guess it is possibly a loose connection that came on or off?
I will see how it goes now and contact labmaker if the issue comes back.

Thanks again,

Lachlan

[harrison]

It does seem suspicious that it would stop working then magically start up later. My best guess would therefore revert back to the moisture sensors – perhaps the one half-way down inside the device was tripped.
Or, it might indeed be a hardware issue, perhaps temperature changes etc helped it re-make a good connection. Hopefully it keeps operating as expected…

[Author]

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