Good morning,
During an experiment with Chi.Bio, running a custom program we had already run a couple of times before without problem, after 5 minutes from the beginning of the experiment a popup error message appeared on the computer (‘software problem, experiment aborted’ or something like that) and the experiment stopped. The control board (which was connected only to the computer and to one reactor) switched off and we are not being able to switch it back on. We tried connecting to a different computer, powering with a different 5V power supplier, but it seems that the control board is dead. We did not use it much, just for 3-4 experiments, and had never given any sign of possible problems. What can we do?
Thank you